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03 · Pricing

Pricing that doesn't surprise you in year two.

Three tiers. No per-seat ratcheting. No audit-add-on fees the first time a regulator visits. Pricing is scoped to your entity count, regime mix, and region(s) — talk to us and we'll come back with the right tier, the relevant DPA, and a number, usually within one business day.

01

Starter

Single-regime compliance for teams running lean.

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  • One legal entity
  • Up to 5 compliance officers
  • One regime category (Trust · Privacy · Financial Crime · or Resilience)
  • One identity provider (Smile ID · Persona · Onfido)
  • Audit-pack export — quarterly
  • Email support — 1 business day
  • Additional regime categories
  • Sanctions / PEP / adverse-media screening
  • Open Banking sync
  • Custom roles + SSO
  • Kletraq Ava (AI compliance officer)

02 · Recommended

Professional

All four regime categories. The Kletraq Engine, complete.

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  • Up to 3 legal entities
  • Up to 25 compliance officers
  • All four regime categories (Trust · Privacy · Financial Crime · Operational Resilience)
  • 20+ frameworks (SOC 2 · ISO 27001 · GDPR · NDPA · FATF · DORA · NIS2 · NFIU · BSA · …)
  • Identity + Open Banking + Sanctions/PEP screening across all integrated vendors
  • Audit-pack export — on demand, signed
  • Kletraq Ava (AI compliance officer)
  • Multi-agent pipeline (Triage → Research → Draft → Review)
  • Slack + email + in-app notifications
  • Priority support — 4-hour business-day SLA
  • Custom DPA negotiation
  • Dedicated CSM + on-site quarterly
  • Bring-your-own-LLM for Ava
  • Custom data residency

03

Enterprise

Multi-entity, multi-region, with the SLA your regulator expects.

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  • Unlimited legal entities
  • Unlimited compliance officers
  • Everything in Professional, plus:
  • Custom DPA + sub-processor list negotiation
  • SSO / SAML / SCIM
  • Custom roles + approval policies
  • Bring-your-own-LLM for Ava (Anthropic enterprise, Azure OpenAI, AWS Bedrock)
  • Dedicated CSM + quarterly business review
  • Custom data residency (regional Postgres — US · EU · UK · Africa · APAC)
  • 99.9% uptime SLA · 1-hour P1 response
  • Annual SOC 2 / ISO 27001 audit support

Pricing is scoped to your entity count, regime mix, and region(s). Local-currency billing supported at contract time (USD · GBP · EUR · NGN · ZAR).

WHAT YOU GET, ACROSS TIERS

Capability surface at a glance.

Capability Starter Professional Enterprise
Legal entities 1 3 Unlimited
Compliance officers 5 25 Unlimited
Trust & Security regime (SOC 2 · ISO 27001 · …) Pick one
Privacy & Data regime (GDPR · NDPA · CCPA · …) Pick one
Financial Crime regime (FATF · SAR · STR · 6AMLD · …)Pick one
Operational Resilience regime (DORA · NIS2 · …) Pick one
Identity verification (Smile · Persona · Onfido)
Open Banking (Mono · Plaid · TrueLayer)
Sanctions / PEP / adverse (ComplyAdvantage · DJ Risk)
Kletraq Ava (AI compliance officer) ✓ (BYO-LLM)
Multi-agent pipeline
Audit-pack export Quarterly On demand On demand
SSO / SAML / SCIM
Custom DPA
Data residency choice (US · EU · UK · Africa · APAC)
Uptime SLA 99.5% 99.5% 99.9%
Support response Email · 1 dayPriority · 4hDedicated CSM · 1h

QUESTIONS WE GET A LOT

Six things procurement always asks.

Is pricing per seat or flat?
Flat per tier with a soft cap on compliance officers. We have no per-seat gotchas: adding a staff user to view evidence or approve a STR does not change your bill. Professional supports up to 25 officers before tier upgrade.
What currency is billing in?
USD primarily for global customers, with local-currency invoicing available (GBP, EUR, NGN, ZAR). Multi-currency billing avoids the FX exposure that breaks single-currency procurement budgets in non-USD markets.
Are identity / screening verifications metered separately?
Yes — each tier includes a monthly verification allowance proportional to the tier. Above the allowance, verifications are billed at the partner pass-through rate (Smile ID, Persona, Onfido, ComplyAdvantage, Dow Jones Risk) with no markup. Detailed allowances and per-unit rates are in the DPA.
How does the trial work?
Standard trial is 14 days on Professional, no card required. Trial workspaces use the demo Supabase environment with realistic seed data across financial services, telco, energy, and SaaS scenarios; production access is provisioned post-conversion. Extensions are routine — ask.
Can we negotiate the DPA?
Yes, on Enterprise. Our standard DPA is GDPR + NDPA-aligned with optional SCC + UK IDTA addenda for cross-border processing. Major edits go through our DPO; turnaround is usually one business week.
What about regulatory framework expansion?
New frameworks land for all tiers on the platform side — controls-as-data means adding a regime is a content release, not an engineering project. Consumption depends on the tier-level entitlement. Enterprise customers can request priority on a specific framework rollout.

READY?

Talk to compliance engineering.

Send your industry, the region(s) you operate in, the regimes you answer to, and your entity count. We'll come back with the right tier, the relevant DPA, and a calendar slot — usually within one business day.

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